Our FAQs

Client's Frequently Asked Questions

Custom Boxes provides a wide range options, including mailers, bottle boxes, pallet boxes, narrow boxes, flat pack boxes, maltese cross boxes, honeycomb boxes, bulky goods boxes, art logistics boxes, pick pack boxes, and full-colour boxes.

Each is designed to offer optimal protection and presentation for your products.

You only need to measure the length, width, and height of your product.

We recommend adding a slight buffer to each dimension to accommodate protective inserts or padding.

Honeycomb cardboard is a lightweight and durable packaging material made with a unique hexagonal core that cushions and protects your products.

It's perfect for heavy-duty shipping, letting you lower weight-associated costs without losing the strength you need to protect your items, with the added benefit of using sustainable, eco-friendly materials.

Yes, sustainability is a priority for us

Custom Boxes sources and manufactures packaging from sustainable and recyclable materials.

Nope! We offer no minimum order quantities to meet your small runs or one-off projects.

We're a short-run specialist for long-term partnerships.

Production times can vary based on the complexity and quantity of your order. 

Standard turnaround is 20–25 business days.

In a hurry? Ask us about express options (6–10 business days).

Have Questions?
We're Here to Help!

Need expert advice on custom designs? We’ve got you covered.

Reach out to our team for personalized support and find the perfect packaging solution for your business.

1300 990 993

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[email protected]

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